FAQs Frequently Asked Questions

Frequently Asked Questions (FAQ) – Inbrackets Limited, Leeds

At Inbrackets Limited, we’re a trusted family‑run supplier of aerial, satellite, and connectivity products based in Leeds, West Yorkshire. Here are answers to some of the questions we’re asked most often:

🚚 When will my order be shipped?

We aim to dispatch all orders placed before 2pm on the same working day. Most orders arrive within 2–3 working days to mainland UK addresses.
If you’ve selected Next Working Day Delivery, your order will arrive on the following working day.

⚡ I need my order urgently — what are my options?

We’ve got you covered:
✅ Next Working Day Delivery available nationwide when selected at checkout.
✅ Same‑day Collection available from our Leeds counter.
Unit 3, Ashton Road Industrial Estate, Leeds, LS8 5BZ.
📍 View Our Location on Google Maps

📦 Do you deliver across the UK?

Absolutely! We deliver across the UK mainland and beyond. Most orders arrive within 2–3 working days, and we also offer next working day delivery for urgent requests. We’re proud to be a trusted supplier for customers across Leeds, West Yorkshire, and throughout the UK.

⚡ What if there is an issue with my order?

We offer a 100% money‑back guarantee if any product is defective or arrives damaged. You have 30 days to return it for a full refund.
Contact us at: returns@inbrackets.co.uk and we’ll be happy to help.

❌ Can I cancel my order?

Yes! You can cancel your order at any time before it is shipped for a full refund.
If your order has already been shipped, you can use our easy returns process to send it back and receive a refund.

💷 What currency are the prices listed in?

All prices on the Inbrackets Limited website are listed in GBP (Pounds Sterling).

🏢 Do you supply wholesale and trade customers?

Yes! We welcome trade and wholesale customers. If you’re a registered company, contact us at:
📧 trade@inbrackets.co.uk for pricing and more details.

🔧 Do you offer technical support?

Yes! Our team has over 20 years’ experience in the aerial, satellite, and connectivity industries. We’re here to help you:

  • Choose the right products for your installation
  • Troubleshoot any technical questions you might have
Contact us via:
📞 0113 534 4834 | 💚 07886 085 789 (WhatsApp) | 📧 help@inbrackets.co.uk
📋 I need help or instructions for a product I’ve purchased

No problem — we’re here to help! Our team has over 20 years’ experience in the aerial, satellite, and connectivity industries, and we’re happy to provide advice or instructions for any product you’ve purchased from us.
Get in touch via:
📞 0113 534 4834 | 💚 07886 085 789 (WhatsApp) | 📧 help@inbrackets.co.uk.
We’re here to guide you every step of the way.

💳 What payment methods do you accept?

We accept a range of secure online payment methods, including:

  • Credit and Debit Cards
  • PayPal
  • Other popular online payment options available at checkout
❓ I have a question that isn’t listed here — can you help?

Absolutely! Our team is here to help. Contact us via:
📞 0113 534 4834 | 💚 07886 085 789 (WhatsApp) | 📧 help@inbrackets.co.uk.
We’ll be happy to help and usually respond within 24 hours.

👍 Why choose Inbrackets Limited?

Inbrackets Limited is a trusted family‑run business based in Leeds, West Yorkshire, with over 20 years’ experience in the aerial, satellite, and connectivity industries. We supply both **trade and retail customers across the UK**, offering:

  • ✅ High‑quality products and competitive pricing
  • ✅ Nationwide delivery, including next working day options
  • ✅ Friendly, expert customer support via phone, email, or WhatsApp
  • ✅ Convenient in‑store collection from our Leeds counter
Whatever your needs, we’re here to help every step of the way.